C3.ai publicly positions itself as a long-term enterprise AI platform with durable and expanding demand. Management communications frequently emphasize recurring revenue, backlog growth, and broad AI adoption across industries.
However, public filings indicate that a meaningful portion of revenue may be derived from short-term, usage-based, or pilot arrangements that include broad termination rights. These structures can materially affect revenue predictability, customer retention, and downside risk.
The investigation focuses on whether the durability implied in public statements aligns with the contractual and economic reality disclosed to investors.